Today, technical and social developments in information technology have an impact on people’s lives. Conscious consumers prefer businesses that respect the community and the environment and are effective in the after-sales service. This is in essence the basis of quality philosophy. Technology-based businesses also create and implement ISO 9001 Quality Management System, an international management standard in a world where business rules are globalized, and seek to minimize any adverse impacts on enterprise performance. is a multidimensional concept that shows. Businesses should be more competitive. According to the study, ISO 9000 standards have a positive impact on business performance and human resources and customer satisfaction.